Saturday, January 23, 2016

Story of an API writer

An API writer is a part of API ecosystem and creates API guides for better understanding of an API. To get into this role, you must be ready with your safety gears to play with live wires – APIs.

Sunday, May 03, 2015

Audio recording through TechSmith Camtasia

In this procedure, you will able to avoid an error when selecting the audio recording option. This will also solve the frustrating issue of unexpected shutdown of Camtasia.

Wednesday, April 15, 2015

Is Help without TOC becoming the new trendsetter…

Whenever we get some help creation task, first we probably think about TOC. Managers mostly like a structure that helps them to create estimation and the placeholder for the Help content. TOC becomes the best framework to complete their milestone to complete the documentation task, how the information is chunked, and avoids duplication.

Friday, December 12, 2014

Technical writers wearing multiple hats

Technical writers should have the blended knowledge of writing and tools. While tools do not only mean software used for documentation, it also includes the application software about which writers need to work around. Manager need to decide whom to involve based on technology of a project. Content update related project would prefer a content enthusiasts, whereas a technical resource for technology centric project.

Saturday, July 12, 2014

Steps-by-step procedure to submit IT Return

July month is the time to file you IT return. Income Tax Department has come up with an easy way to file IT return.
Step 1: Log in to the Income Tax Department site. (
  • For registration, PAN card is mandatory, and this number will be your user ID.
  • Keep your Form 16 handy, that is provided by your company.
Step 2:
a. In the Quick Link section, click Quick e-File ITR.
b. Provide the IT returns detail as illustrated in Figure 1.
Note: If you have income from any other source other than interest (such as, shares, property deals, and other), which attracts tax under different clauses; select correct ITR form.
Figure 1. Prepare and Submit Online
Prepare and Submit Online
Step 3:
a. In the Personal Information tab, provide your personal details.
b. Click the Save Draft icon.

Monday, May 05, 2014

Deleting unused images in RoboHelp

You can view the list of unused image files in the RoboHelp project from: Tools>Reports>Unused Files. However, you cannot delete those files from the RoboHelp project. You can delete the file names from the Windows Explorer, which is a tedious work and prone to error. It becomes more challenging when the size of your project is big and files got filled up during several updates.

RoboHelp support java script to automate the task in the project. Don’t worry if you are not expert in java script. You can download the imagecleanup.jsx that is freely available at:
  1. Open the RoboHelp project for which you want to delete unused images.
  2. To open the Script Explorer pod, click View>Pods>Script Explorer.
    Script Explorer pod opens.

  3. Image: Add caption

Monday, August 19, 2013

Technical Writers vs Instructional Designers

The objective of a technical writer is to help the users in using the product. When a user is struck in understanding a feature or task, they consults the document as a reference. While an instructional designer make the user learn. The learner needs to go through the complete instructional design deliverable. If we talk about WBTs or CBTs, each and every activity of learner is tracked. The learner uses the instructional design deliverable as a textbook and not as a reference guide.
To conclude, technical writers write documents for potential users while instructional designers for potential learners.